Refund and Returns Policy

DUE TO HEALTH REGULATIONS, WE CANNOT ACCEPT RETURNS ON THE FOLLOWING ITEMS  DIAPERS, UNDERPADS, OSTOMY SUPPLIES, UROLOGICALS, STOCKINGS, BATHROOM EQUIPMENT & PRODUCTS, CREAMS-LOTIONS, WALKERS, CUSHIONS, CANES, WHEELCHAIRS, CRUTCHES, LIFTCHAIRS,  PERSONAL ITEMS  & SPECIAL ORDER ITEMS/EQUIPMENT OR ANY OPEN OR USED MERCHANDISE. OTHER RETURNS ARE SUBJECT TO 25% RE-STOCKING FEE AND MUST BE IN  IT’S ORIGINAL PACKAGING. RENTAL EQUIPMENT IS NOT PRO-RATED.  NO RETURNS OR EXCHANGES AFTER 3 DAYS. Rental fees are not pro-rated.